Master Blaster Professional Beauty Products LLC Shipping and Returns Policies
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SHIPPING
Master Blaster Professional Beauty Products LLC ships all of our orders via USPS or FedEx. You will receive an email update with your tracking number once your order has shipped.
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RETURNS
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
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To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, and in its original packaging. You'll also need the receipt or proof of purchase.
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To start a return, you can contact us at eric@mbprofessionalbeautyproducts.com. Please note that returns will need to be sent to the following address: 2552 Grier Circle, Evans, GA, 30809, USA.
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If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not the United States, shipping your goods may take longer than expected.
You can always contact us for any return questions at eric@mbprofessionalbeautyproducts.com.
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Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective or damaged or if you receive the wrong item so that we may evaluate the issue and make it right.
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Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
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Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
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Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within ten business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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If more than 15 business days have passed since we’ve approved your return, please contact us at eric@mbprofessionalbeautyproducts.com.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
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CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at eric@mbprofessionalbeautyproducts.com or by mail (2552 Grier Circle, Evans, GA, 30809, USA)